سياسة الخصوصية

1. Information We Collect

We collect account, store, and operational information needed to provide the service. This can include merchant account details, store profile data, team membership records, products, pricing, inventory records, customer records, order records, website content, and uploaded media.

2. How We Use Information

We use information to create and secure accounts, provision store workspaces, provide admin tools, process platform actions, support store operations, improve reliability, and maintain legal and security controls.

• Account information is used for authentication, access control, and support.
• Store data is used to power store management, website content, catalog, orders, and operational dashboards.
• Usage and security data may be used to detect abuse, troubleshoot issues, and protect the platform.

3. Merchant Customer Data

Merchants may enter customer information such as names, phone numbers, email addresses, addresses, order details, and support notes. Merchants are responsible for collecting and using their customer data lawfully and for publishing appropriate store policies.

4. Sharing and Service Providers

We do not sell personal information. We may share information with service providers that help operate hosting, storage, security, analytics, communications, or support systems, only as needed to provide and protect the service.

5. Security

We use access controls and tenant scoping to help protect store data. Store owners should also use strong passwords, invite only trusted team members, and promptly remove users who should no longer have access.

6. Retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, maintain security, and support business operations. Some records may remain in backups for a limited time.

7. Your Choices

You may update account and store information from the admin workspace. Requests to access, correct, export, or delete information can be made through the official support channel, subject to legal and operational requirements.

8. Contact

For questions about privacy or data handling, contact the Vendoora team through the official support channel provided in your admin workspace.